???, ??? 2025? 3? 17? /PRNewswire/ -- ???? ??? ??? ???(Globe)? ?? ??? ??????? ?? ?? ?? ?? ???? ???? MWC 2025?? ?? ??? ?? ?? ??? ???? ??? ??? ???? ?? ??? ????.
Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer, speaks at a roundtable discussion on Globe’s efforts against fraud at MWC Barcelona 2025.
?? ?????(Anton Bonifacio) ??? ?????????(CISO) ? ?? AI ???? ?? ?? ??? ??? ???? ?? ??? ???? ?? ???? ???? ??? ?? ????.
????? ???? "???? ??, ?? ??, ??? ?? ??? ??? ??? ?? ??? ??? ??? ??? ??? ?? ??? ???? ??"?? "???? AI ?? ????? ?? ??? ?????? ??? ?? ? ??? ??? ???? ???? ?? ??? ??? ??"? ???.
Rebecca Eclipse, Globe’s Chief Transformation and Operations Officer, talks about how Globe transformed its operations to deliver superior customer experience at MWC Barcelona.
???? ? ?? ??? ? ???? ?? ??? ??? ??? ?? ?? ? SMS? ????. ?? 2022? 9? ??? ???? ??? ??? ???? ??? ??? ?? ???.
???? ?? ?? ????? ???? ?? ??, ??, ??? ?? ??? ??? ?? ?? ?? ? ?? ?? ??? ??? ?? ??? ????.
???? ? ??? ??? ????? ??? ??? ?? AI ?? ??? ?? ???? ??? ???? ?? ??? ??.
?? ??? ????(Rebecca Eclipse) ??? ?????????(CTOO)? '?? ??? ? ?? ??? ????? ?? ?? ?? ??? ??(Transforming Operating Model Towards Becoming the Most Reliable Service Provider)'??? ??? ??? ?? ???? ??? ??? ???? ?? ???? ??? ?? ??? ????.
??? ???? ????? ?????, ????? ???, ?? ? ??? ?????? ? ?????? ?? ???? ?? ??? ??? ??? ?? ????.
???? CTOO? "??? ????? ???? ???? ??? ?? ? ??. ???? ??? ? ??? ???? ???? ? ??? ??? ??? ??? ???? ? ?????. ??? ?? ??? ?? ??? ??? ?? ????. ??? ? ?? ??? ??? ????, ??? ??? ? ?? ???? ??? ???? NPS(Net Promoter Score)? ???? ?? ?? ??? ??? ?? ????"? ???.
?? ??? ???? ???? ???? ?? ??? ?? ??? ?? ??? ??? ???? ????? ?????. ??? ??? ???? ?? ??? ???? ?? ?? ??? ????. ?? ??? ??? ??? ??? ?? ???? ??? ??? ???? ? ???? ???.
???? MWC 2025? ??? ??? ??? ?? ??? ??? ???? ???? ? ??? ???.
???? ?? ??? ????? ???? ?? ??? ?????? ???? ? ???? ??? ??? ??? ????? ??? ???? ??.
?? ???? ?? ?? ??? ??? ? ??.
